A business phone system is a propelled calling system intended to enhance correspondences for little and extensive associations—and everything in the middle. Since business telephones are intended to deal with the mind boggling requirements of organizations, similar to client benefit calls and call directing to get calls to the opportune individual, office phone frameworks have abilities past what you would discover on a regular private telephone utility.
Some Of The Most Important Feature Of Business Phone Systems Are:
Multi line calling: Multi line calling in business phone system allows businesses to attend multiple calls at a time. A number of customers can call at a same time and call will be forwarded to another number.
Voicemail: This is a very important feature for a business phone system. Supposedly, if there is an important call and due to some reasons phone is not dialling and its off then voice mailing facility allows to record message. One can listen to voicemails later when they are free.
Conference calling: Conference calling allows more than one people to be in call at a time. This is an important feature for any phone system as something important needs to be discussed. It allows to do meetings over phone only.
Auto attendants: in toll, free numbers there are auto attendants. In this a computer, will automatically answer the FAQs (frequently asked questions). It saves time of everybody.
On hold message: if a caller calls and lines is busy, on hold messages tells people that they should hold for few seconds and till then a music can be played. It doesn’tmake a person bore over the phone.
Internet phonessystems: These systems are known as VoIP and runs on internet. They are easy to install and calling is net based. These systems are cheap and have advance features like virtual receptionists to handle calls.
PBX= Private branch exchange is a private calling system of a company. All the internal communication is based on PBX and it’s easy to connect with people. It makes a smoother flow of communication.
Things to be kept in mind while choosing a right system
Phone system: There are different types of business phone systems like PBX, cloud calling, internet calling. So, you must decide which system suits your business.
Subscription fees: There are phone systems that come with different subscription fees and have rent attached to them. You must decide according to your budget which plan you should choose and check weather it’s in your budget or not.
Portability: portability allows you to change the service provider anytime if you feel like. So, every time you should opt for that phone number which has portability.
Easy to remember: A business phone number shall be easy to remember. It makes an impact in customer’s mind. There are numbers called vanity numbers, these numbers have an acronym attached to them like PIZZA, TAXI and more. These acronyms follow calling keypad. Vanity numbers are mostly opted by the Pizza chain owners and taxi chains these days.